FreshGrade Connect

FreshGrade Connect

May 2021 - August 2021

FreshGrade Education Inc.
(acquired by Higher Ground Education in April 2021)

Manager: Sarah Donaldson

UI/UX Design

Whimsical, Dovetail, Sketch, Invision, Figma

FreshGrade Connect

May 2021 - August 2021

FreshGrade Education Inc.
(acquired by Higher Ground Education in April 2021)

Manager: Sarah Donaldson

UI Design

Whimsical, Dovetail, Sketch, Invision, Figma

While working with Higher Ground Education as a UX Designer, I worked on several features to improve FreshGrade Connect. Here are the few that I worked on:

Highlights Pause:

PROBLEM - Pause the sign up for FreshGrade Highlights, a photo album for parents of their children's learning journey, to work on improvements for the online album builder and increase user satisfaction.

SOLUTION - Changed text and sign up button to an email notification button to collect data on potential estimated customers.

Highlights Pause:

PROBLEM - Pause the sign up for FreshGrade Highlights, a photo album for parents of their children's learning journey, to work on improvements for the online album builder and increase user satisfaction.

SOLUTION - Changed text and sign up button to an email notification button to collect data on potential estimated customers.

Refresh Page Dialog:

PROBLEM - When users open and work on the desktop app in multiple tabs or browsers, their updates do not usually automatically appear, which sometimes causes a red error box to pop up.

SOLUTION - Displaying a more user friendly dialog, and a button to prompt them to refresh the page.

Refresh Page Dialog:

PROBLEM - When users open and work on the desktop app in multiple tabs or browsers, their updates do not usually automatically appear, which sometimes causes a red error box to pop up.

SOLUTION - Displaying a more user friendly dialog, and a button to prompt them to refresh the page.